Placing an order:
***ALL ORDERS MUST BE MADE BY MIDNIGHT THE NIGHT BEFORE DELIVERY***
***SPECIAL ORDERS MUST BE ARRANGED IN ADVANCE***
If you are in need of an item that we are not currently stocking, we will research the availability of the product and do a special order if possible. Please give at least 48 hours to 72 hours minimum before expecting to receive the product. (Special orders may not be returned unless otherwise authorized.)
RETURNS: Please observe the following procedure for returns:
Deliveries are final upon signing the invoice. Any changes after that point must be made by credit request-taking items off of next days invoice is not acceptable
Returns must be reported within 48 hours after delivery.
Customer must have original packing, lot number, and/or item ID number to receive credit.
Credit request / complaint forms must be complete and signed by the driver and Manager and then returned to our office and reviewed by management. If the request is validated a credit invoice will be taken on the next delivery.
We will promptly rectify any errors for which we are responsible within office hours.
We guarantee all merchandise is fresh when shipped.
Orders "specially" brought in may not be returned.
*** After hours emergency contact: Mike McCarty (801) 557-5227***